What is the meaning of hermetic packaging?

Hermetic packaging is a type of advanced packaging that makes the contents inside not only air-tight but offers high barrier protection against external elements like oxygen, air, and other gases.

Are the bags food grade? Is there any certificate to prove that? (Are you food grade certified?)

Ecotact bags are food grade and are compliant with USFDA & EU Regulations. Yes, we have certificates from SGS for the same. Latest certifications can be shared with you on request.

What is the thickness of the film of Ecotact products?

Our products have a uniform thickness profile with a minimum variation of 2 sigma quality, excellent stretch, cling, and puncture resistance with high clarity film. Different Ecotact product ranges have different thickness- Storage bags are 82 microns thick while Ecotact Sampler bags, Troiseal, Ecotact FIBC liners, and Ecotact Sterile Vacuum bags are 150 microns in thickness.

How long can we use Ecotact Bags for?

They can be easily used for a period of 5 years from the date of manufacture.

What is the shelf life of the food grains packed in Ecotact Bags?

Our recyclable bags have 9 layers of high barrier packaging that keeps the coffee beans and other products fresh in all atmospheric conditions without the help of pesticides or insecticides for more than a year.

What is the meaning of 9 layers of high barrier of Ecotact?

Our bags have 9 layers of high barrier food grade recyclable plastic resins that have high oxygen and moisture barriers and so keeps coffee and other food grains fresh and offers unprecedented flexibility in terms of food safety, high barrier plastic packaging & storage options. You may watch this video (here) to know more.

Are Ecotact Bags US FDA & EU Compliant?

Yes, Ecotact Bags are US FDA & EU compliant food grade packaging. The relevant SGS certification can be sent by us on request.

What is the ballooning effect in hermetic storage bags and how to deal with it?

The ballooning effect in hermetic storage bags occurs when air is trapped inside the bags along with the beans or grains during the filling and sealing process. This trapped air can create internal pressure during transit, and if not managed properly, this pressure can lead to the bag bursting. At Ecotact, we stress on the importance of removing as much air as possible before sealing the bags filled with beans or grains to ensure the safety and integrity of your valuable coffee, cocoa, or grains during transportation.

How can a Pentapak be sealed in?

The Pentapak can be sealed using either heat sealing or zip sealing.

I stored my coffee beans in the storage bags and used a cable tie to secure the bag, but moisture and air still got in.

To ensure effective sealing of the storage bags and to protect the produce from external air and moisture, it is crucial to use two cable ties provided with each bag at no additional cost. For detailed instructions on proper sealing techniques, please refer to the user manual included with your purchase.

How are Ecotact Sampler Bags different from Ecotact Storage Bags and Ecotact Sterile Vacuum Bags?

Ecotact Sampler Bags are specially designed to cater to coffee/cocoa/food grains sampling which is a wide spread activity within the food industry. The green coffee which needs to reach roasters should be ‘farm fresh’ which is ensured by Ecotact Sampler Bags. Ecotact Storage Bags are strong with high oxygen and moisture barrier properties that keep green coffee/ cocoa/ food grains fresh throughout the supply chain. They also lock in aroma and can stand high temperatures upto 90 degree celsius and upto -30 degree celsius. Ecotact Sterile Vacuum Bags are high barrier bags that help keep coffee beans/cocoa and grains fresh for a longer duration. They are scientifically sealed after extracting excess air with the help of specially designed vacuum packing machines.

What is the Oxygen Transmission Rate and Water Vapour Transmission Rate of Ecotact products?

We are happy to inform you that the OTR & WVTR of Ecotact Bags are close to zero. The Oxygen Transmission Rate (OTR) is 0.56 cc/㎡.24H while Water Vapour Transmission Rate (WVTR/MTR) is 0.76 g/㎡.24H.

What is the standard box pack dimension and weight of Ecotact products?

Please refer to our price cum packing list.

How do we preserve the aroma and moisture of green coffee for a long duration?

Ecotact's oxygen barrier properties allow the aroma to remain locked into the bags. The moisture barrier properties also do not allow atmospheric moisture to come in or grain moisture levels to get released into the atmosphere.

How long can we preserve the moisture and aroma of green coffee in Ecotact Bags?

For more than one year if packed and preserved properly.

Is customization available

Yes, we offer customization on Ecotact Supergreen, PentaPak, Sampler bags, Sterile bags, FIBC Jumbo bags, and Biome Trays. The minimum order quantities (MOQs) for custom printing vary depending on the type, size, and design of the print.

How many times can we reuse Ecotact Bags?

At least three times if stored properly.

How do you seal the Ecotact Storage Bags?

With the help of cable ties or heat sealing.

Can we vacuum pack the Ecotact Sampler Bags?

Yes, you may vacuum pack them, but it is not mandatory to do so.

Can you heat seal the Ecotact Bags to close the mouth of a filled bag?

Yes, with the help of a heat sealing machine of right width.

Do you also have vacuum machines for Ecotact Sterile Vacuum Bags?

Yes, we offer the Ecovac 20-2 and Ecovac 50 for Ecotact Sterile Vacuum Bags. The Ecovac 20-2 is ideal for bags with capacities from 10 to 20 kilograms, while the Ecovac 50 is suitable for 250 grams to 50 kilograms. Additionally, we offer the Ecovac 3-01 Table Top Machine, which is perfect for vacuuming quantities from 200 grams to 5 kilograms, making it ideal for small-scale, precise packaging. We also provide customization to meet your specific electrical requirements.

Which machine do you recommend for vacuum packing of food grains?

Ecovac Vacuum machines or other high quality straight chamber or nozzle type vacuum machines.

How do you pack the filled Ecotact Sterile Vacuum Bags in secondary packaging?

It is advised to pack the vacuum packed bags in cardboard boxes with no sharp pins.

How many kilos of green coffee beans can you pack in Ecotact 1T FIBC Bags?

The exact quantity depends on the bulk density of the green beans. But one can safely consider packing 900 kgs of green beans in them.

Where are the Ecotact products manufactured?

We are headquartered in New Delhi and have our production facilities in Ahmedabad and New Delhi. We have offices in Kolkata and Bangalore too. We are known for our impressive infrastructural facilities and our world-class manufacturing setup includes food grade production, storage facilities, and European co-extrusion machines. These machines use the best raw material blends for optimal performance.

How are Ecotact products different from the competition?

Ecotact products are 9 layered high barrier transparent recyclable food grade plastic bags with OTR and WVTR close to zero thus preserving food grains for more than a year in terms of their aroma and moisture content. 9 layered technology gives that extra protection needed for sensitive food grains and increases the shelf life of the product packed.

Which type of secondary packaging can we use for Ecotact Storage Bags?

Preferred secondary packaging for Ecotact Storage Bags are jute and Polypropylene bags. Kraft paper bags can also be used. Secondary packaging helps in handling and stacking of bags.

Do you have reusable cable ties for sealing of the Ecotact Bags

Yes, we do. We supply them on request.

Do you have metal detectable cable ties for sealing of the Ecotact Bags?

Yes, we do. This helps especially in the roasting machines where such cable ties can easily be segregated and removed. We supply them on request.

What is the optimum moisture percentage for dried cocoa/ green coffee beans while packing them in Ecotact Bags?

7 to 8 percentage for cocoa and 10 to 12 percentage for green coffee beans.

What is the optimum humidity and temperature at which the food grains should be packed in Ecotact Bags?

15 to 30 degrees Celsius and Relative Humidity between 40 to 70%. With such conditions the chances of condensation in the coffee gets minimised even in the toughest of atmospheric conditions after having the food grains packed.

What is the shelf life of an Ecotact Troiseal bag?

The shelf life of an Ecotact Troiseal bag is 18 months from its manufacturing date.

Can we take a forklift inside the Ecotact Shipshield?

Yes, a forklift can be utilized within the Ecotact Shipshield liner for loading and unloading goods.

Can we vacuum seal or fill nitrogen in Shipshield ?

Yes, the Shipshield is equipped with valves for both vacuum sealing and nitrogen filling.

How much time does it take to vacuum an Ecotact Shipshield filled with goods?

The time required varies depending on the vacuum machine used but typically ranges between 30 and 45 minutes. Additionally, the Shipshield is equipped with valves that can be used for nitrogen flushing, if required.

How do we seal the super green bags?

The inner hermetic layer of the super green bags should be sealed using either heat-sealing or cable ties. The secondary outer layer should be sealed by stitching, similar to traditional burlap or kraft paper bags. View our user manual for more information - Supergreen 40.

What kind of coating does Biome Trays have?

Our Biome trays are coated with Cartase HFU liquid Film and are 100% compostable, meeting US-FDA and BFR standards. This coating offers excellent water barrier properties, enhancing your coffee tasting and cupping experiences to be more special and sustainable.

Could you share a price list of Ecotact products?

Kindly email us at [email protected] for a full price cum product list of all our products.

How can I get the local pricing of your products in my country?

You can directly contact our distributors in your country for this or email us at [email protected] or contact us through WhatsApp connect on our website. Our Contact Us page on the website also has all the relevant contacts region wise.

Where can we get the catalogue for Ecotact products?

You can download our catalogue here -

Do shipping charges include custom duty & local taxes?

No, our shipping charges do not include destination charges such as customs duty, storage fees, or local taxes (VAT/GST). These charges must be paid directly by the consignee/buyer to the courier partner.

Are you able to ship to my country?

Yes, we can ship to your country directly or through our nearest distributor. Please check availability in your country here or email us at [email protected],

Do you have a distributor in my country? If so, how can I contact them?

We maintain a strong distribution network with distributors in more than 50 countries. Please verify availability in your country

Do you have local stocks of your products in my country?

We have stocks in all the countries where we have distributors. Please check out here

What is the order processing time after an order is placed?

All the orders are usually processed and shipped within 24 hours. However, for high-volume or customized orders, processing may take up to one to two weeks after order confirmation.

What is the estimated shipping time for orders placed outside of India?

Delivery usually takes 5-7 days. Most orders are processed and shipped within one to two weeks after order confirmation and advance payment, except for barring high-volume or customized orders.

Do you only use Blue Dart Air/Surface as a carrier partner in India?

In addition to Blue Dart Air, we also partner with India Post and VRL for orders exceeding 20 kg.

Can we buy directly from the head office and not from the distributor?

It is possible for high volume quantities to get the shipments directly done from the Head office in India.

Can we choose our forwarder for the shipment?

Yes. That is possible.

Can you ship to us through our DHL/FedEx account?

Yes, we can. Kindly share your DHL/FedEx Import account numbers and authorisation letter for the purpose on [email protected]

I want to place a bulk order of 100 kgs or more, but DHL is expensive. Do you have other shipping options?

Yes, for bulk orders over 100 kg, we offer air shipping options. For orders exceeding 500 kg, sea freight options are available. You can request a quote for these shipping methods after providing your delivery details.

How can I track the shipment once I place an order?

The specific tracking numbers of the shipment shall be shared via email. The buyer shall also get automatic updates about the shipment from time to time.

How can I cancel an order?

The order for standard products can be cancelled upto one week before the shipment. For custom orders, the order cannot be cancelled once the production has begun.

What is the policy of the company for defects and damages?

For manufacturing defects, the company shall replace the product for free. For any other damages, insurance claims shall have to be initiated and we shall assist in the same to the buyer. Please email any such instances to us at [email protected]

Do you offer marine insurance on the shipment? How does that work?

Yes, we do offer this facility. For most of the destinations, our marine insurance policy is on warehouse to warehouse basis.

In case I received a damaged shipment, how can I claim insurance?

In such cases, the buyer should immediately contact us at [email protected] or directly to the relevant email id of the insurance company as mentioned on the insurance policy document with a copy to us and we shall assist them at the earliest to claim from the insurance company.

How can I get my refund back?

Refunds are processed to the original method of payment, whether it was made via credit card, PayPal, or bank transfer.

I recieved a short/excess in my ordered product quantity. What do I do?

All our bags are machine counted, there can be a variation of 1-2%. In case of excess, goods are to be kept by you for your usage. In case of shortage, kindly inform us at [email protected]

Are Ecotact Bags recyclable and reusable?

Ecotact bags are 100% recyclable and reusable. Please visit

What is the recycling code of the Ecotact plastic?


Are the Bags Eco-friendly?

Since sustainability is important to our vision we are always guided and driven to protect the future of our planet Eco-friendly technology and processes are key in achieving this. To this end, Ecotact has joined hands with different agencies in different parts of the world to manage waste effectively. Read more

Are Ecotact Bags Biodegradable?

No, Ecotact bags are not biodegradable. Instead, they are 100% recyclable and reusable. Our bags are designed for long-term durability, effectively preserving beans and grains for over 365+ days, ensuring they do not degrade or lose their essential qualities.

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